Shipping policy

 Processing Time:

  • All orders are prepared within 24 to 48 business hours after confirmation.

 Estimated Delivery Times:

  • Ontario, Quebec & Atlantic provinces: 5 to 7 business days
  • Western provinces (BC, Alberta, Saskatchewan, Manitoba): 5 to 9 business days
  • Northern territories: 7 to 10 business days
  • United States: 7 to 10 business days

 Free Shipping:

  • Free shipping on all orders with no minimum purchase required across all regions served.

 Order Tracking (Real-Time):

  • Once your order has been shipped, you will receive an email with a tracking number to follow your package in real-time on our website.

 Shipping Carriers:

  • Canada Post: for deliveries across Canada
  • International carriers: for items shipped from abroad (when not available locally)

 Quality Commitment:

  • We believe in the quality of our products. That's why we offer a 30-day money-back guarantee after receiving your order.

 Contact:

  • For any questions, our customer service is available at: info@olivia-rose.com